FAQs about car rentals
At Miles Car Rental, we answer the most common questions customers have about car rentals, that way you can travel without any doubts and enjoy your destination with peace of mind, comfort, and autonomy. Discover the answer to your questions below!
Deposit guarantee: A deposit will be required as a guarantee at the time of pick up. The corresponding amount will be determined by the rental company and will be retained on the credit card registered at the counter.
Driver’s license: You must provide a valid driver’s license (Latin Alphabet) issued in your country of residence. If your driver’s license is not in Latin Alphabet, you will be required to provide an international driver’s license along with your driver’s license. An international driver’s license may be mandatory in some areas of the USA. Please verify this information with the corresponding entity before travelling.
Credit card: The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
Minimum age: The main driver must be at least 25 years old.
Roundtrip airline and/or cruise tickets.
Valid Passport.
You may pay for your reservation through our website with any of the following options:
- Credit card (Visa, MasterCard, Diners, American Express, y/o Discover).
- Debit card with a Visa or MasterCard logo.
- PayPal
- Apple Pay
- Google Pay
Please note that you may pay for your reservation with Miles Car Rental using a friend’s, relative’s, or company credit card.
Important: Remember that as a requirement, the reservation holder must present a credit card under his/her name at the time of rental. The credit card holder's name must be printed on the card.
You may cancel your reservation using the following link: Cancel my Reservation
To modify your reservation for free, please contact our Customer Service Department.
A cancellation fee of 20% over the prepaid value will apply. Some rental companies manage different cancellation policies such as:
Sixt:
- If you cancel your booking with an anticipation of more than 48 hours prior to the pick-up time registered on your reservation, a penalty of 20% will be applied over the prepaid value.
- A penalty of USD 100.00 will be applied over the prepaid value if the booking is cancelled or modified within 48 hours or less prior to the pick-up time registered on the reservation. If the prepaid value is less than USD 100.00, a refund will not be granted.
- If the booking is not used or if the rental requirements are not met at the counter, a penalty of 100% over the prepaid value will be applied.
Alamo, National and Enterprise: A penalty of 100% will be applied over the prepaid value in case the reservation is not used or, in case the rental requirements are not met at the counter.
You will be able to verify the corresponding cancellation policy on our website before finalizing your reservation.
We have over 12,000 locations throughout the country, some of which are located at airports as well as at other locations throughout the city. For additional information, please visit our location section by clicking on the following link: Locations.
The deposit amount may vary depending on the season, itinerary, and car category. This amount will be confirmed by the rental company at the time of pick up. The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee.
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
Rent a Minivan in Austin, Texas
Buscar un carro de alquiler en el territorio estadounidense es una decisión importante, ya que en un mercado tan amplio es fácil encontrar ofertas deslumbrantes que se convierten en una mala experiencia para usted y sus acompañantes. Sin embargo, Miles Car Rental pone a disposición de su clientela un servicio garantizado de alquiler de carros en Estados Unidos, ofreciendo descuentos y tarifas imperdibles y un excelente servicio al cliente.
Bien sea por negocios o diversión usted puede encontrar un vehículo acorde a sus necesidades en cualquiera de los 50 estados, siempre contando con el respaldo de algunas de las más importantes agencias de alquiler, tales como Alamo USA, Hertz USA o Avis USA, sólo por mencionar algunas. Gozamos de prestigio entre nuestros clientes norteamericanos porque aseguramos una grata experiencia y condiciones de servicio muy favorables; los requisitos para rentar son pocos y el proceso es sencillo y ágil.
Alquilar un auto en Estados Unidos nunca fue tan fácil, simplemente comuníquese con uno de nuestros agentes y le brindaremos toda la información que usted solicite para elegir un auto y tomar la mejor tarifa disponible. Nuestras agencias aliadas cuentan con flotas de vehículos muy completas y variadas para que usted pueda elegir la categoría que cumpla con sus necesidades de capacidad, estilo y presupuesto.
Por ejemplo, una familia numerosa que decide organizar un viaje por diferentes estados puede hacer uso de una van o minivan, un alto ejecutivo con necesidad de un vehículo moderno y sofisticado para sus citas de negocios puede optar por la categoría de lujo y un grupo de amigas que quieren ir de compras pueden elegir una espaciosa SUV.
Un alquiler de carros en Estados Unidos puede costarle una fortuna si no cuenta con una asesoría profesional; Miles Car Rental cuenta con agentes experimentados y siempre dispuestos a resolver sus dudas y a explicarle nuestras tarifas y ofertas con lujo de detalles, evitando sorpresas desagradables y cobros inesperados a la hora de tomar su vehículo.
Por esto y mucho más somos su opción #1 para alquilar carro en Estados Unidos: contáctenos, cotice y reserve hoy mismo para que aproveche las increíbles opciones que tenemos para usted en el territorio norteamericano.
